Get in Touch With Us

This page tells you how to reach the editorial team at Top Offshore Sportsbooks, what we can realistically help with, and what we can't. We publish reviews and rankings of offshore sportsbooks that accept US players — we don't operate any of them, hold customer funds, or have access to anyone's betting account. That distinction matters for most of the messages we get.

You must be 21 or older to gamble in most US states — 18 in some, and some offshore sportsbooks set their own minimum at 18. We won't correspond about betting with anyone below the applicable minimum age. If gambling is causing you harm, call 1-800-GAMBLER (National Problem Gambling Helpline), available 24/7 and confidential.

How to reach the editorial team

Email is the only channel we monitor. Write to [email protected]. A person reads every message. We aim to reply within two business days, and longer if your message involves checking a sportsbook's published terms against what we've written.

It speeds things up considerably if you include: the page or sportsbook you're writing about, the date you saw the information, and a screenshot or link to the operator's own terms if you're disputing a bonus figure or rollover number. Vague reports are hard to act on; dated, sourced ones usually get fixed the same week.

What we can help with — and what we can't

On that last row: we don't sell or supply selections, and nobody should present a bet as a lock. Betting loses money for most people over time. Nothing on this site is a route to income.

How we make money, and what that doesn't buy

We earn commission when a reader signs up with some of the sportsbooks we list. That funds the site. It does not decide rank order, rating, or whether a sportsbook's problems get written up. If an operator we earn from starts slow-paying or quietly changes its rollover, that goes on the page. If you think a review reads like it was paid for, say so in an email and point at the sentence — that's a fair challenge and we'd rather hear it.

Reporting a payout problem with an offshore sportsbook

We can't force an offshore sportsbook to pay you, and neither can anyone in the US. These sites are licensed outside the country — commonly in Curaçao, Panama or Costa Rica — and they sit in a legal grey area for US bettors. No US state gaming commission or board regulates them, so there's no state dispute resolution, no segregated-funds requirement, and no guaranteed payout. That is the core risk of offshore sports betting and we won't pretend otherwise.

What your report does achieve: a pattern. If several readers describe the same delay at the same online bookmaker, we investigate the operator's published terms and reputation and adjust our coverage. When you write in, please include:

1. The sportsbook name and the date you requested the withdrawal.
2. The payout method — crypto, bank wire, money transfer, voucher or player transfer — and the amount bracket.
3. What the sportsbook told you, in their words, and whether KYC documents were requested.
4. Whether a bonus was active on the account, and the rollover status at the time.

That fourth point resolves a large share of complaints on its own. An unmet wagering requirement is the most common reason a withdrawal stalls.

Bonus questions we get most often

Welcome offers generate more mail than anything else, so here's the plain version. Every figure below is the operator's advertised headline, verified against their published terms as of Sep 24, 2026. Terms change without notice — read the sportsbook's own bonus page before you deposit, because the number in the banner is never the whole deal.

These are editorial ratings from our own scoring, not customer review scores. Three of the most-asked-about entries in more detail:

Lucky Rebel — the offer readers query most

It tops our list and it also generates the most questions, because a 125% match up to $1,250 plus a 50 free bet is a large headline and large headlines carry conditions. Before you email us asking why the bonus balance won't withdraw: check the rollover multiple, the minimum odds the operator requires for qualifying wagers, and the expiry window. All three are set by Lucky Rebel and published in their terms — we point readers to that page rather than restating numbers that can change. Limitation: a high match percentage on a high cap means a proportionally large amount to turn over, so the effective value is lower than the banner suggests for anyone depositing casually. If you bet small stakes, a smaller offer clears faster.

Bovada — the account and verification questions

Bovada draws the bulk of our reader mail simply because it has the longest US-facing track record, so more people have accounts to ask about. Its 50% up to $250 welcome bonus is modest by offshore standards, which is exactly why it's easier to clear — smaller match, smaller rollover in absolute terms, subject to Bovada's stated wagering requirement and minimum odds. Limitation: Bovada restricts access from several states and its sports pricing is not the sharpest on the market; value hunters comparing point spread and totals lines often find better numbers elsewhere. We can't advise on state access — that's a matter for you and, if it's serious, a qualified attorney.

BetOnline — the payout-speed inquiries

Most BetOnline messages concern withdrawal timing, particularly crypto. Its $250 in free bets welcome offer works differently from a deposit match: free bet tokens usually carry their own qualifying stake rules, minimum odds and short expiry, and stake is typically not returned with winnings. Read those terms before you assume $250 in cash. Limitation: free bet structures suit occasional bettors poorly, and BetOnline's breadth of prop bets and live in-play markets can make the site feel cluttered on mobile browser. Advertised payout speeds are the operator's claim, not a result we've measured.

Payments: what we can and can't clarify

We can explain how a deposit or withdrawal method generally works at offshore sportsbooks. We can't see your transaction. Broadly, in the US market these sites support cryptocurrency, bank card deposits, bank wire, money transfer services and voucher or player-transfer options, with availability varying by operator and sometimes by state.

• Crypto — usually the fastest payout route and often the only one without a fee, but you carry the price volatility. A coin's value can fall between withdrawal and cash-out.
• Bank card deposits — frequently declined by US issuers for gambling merchant codes. This is a bank decision, not something we or the sportsbook can override.
• Bank wire — slower, typically has a fee and a higher minimum, and is generally used for larger payouts.
• Money transfer and vouchers — common fallback methods with their own limits and fees set by the operator.

Payout limits, withdrawal fees and processing windows are set by each sportsbook and change. Verify them on the operator's cashier page rather than relying on any third-party summary, including ours.

Coverage inquiries: sports, markets and the casino side

Readers often write asking whether we'll cover a particular league or bet type. We report on NFL, NBA, NHL, MLB, soccer, golf, MMA and horse racing through the racebooks these operators run, and on market depth across moneyline, point spread, totals, futures, parlays, same-game parlays (SGP), prop bets and live betting, along with pricing questions like reduced juice and higher betting limits. If something is missing from a review, tell us which market and which sportsbook.

Nearly all of these operators also run adjacent product lines beside the sportsbook — online casino sections, live dealer tables, poker rooms and racebooks — under the same account and wallet. BetUS, for one, advertises a separate 25% casino portion alongside its sports welcome bonus, and casino and sports bonuses almost always carry different rollover rates and game-weighting rules. If your message is about a casino balance rather than a bet, say so up front; the terms that apply are different. Readers outside this market sometimes ask about UK-facing options, in which case our roundup of non-GamStop casinos in the UK is the relevant page.

How we assess the sportsbooks you're asking about

We research, review and verify — we don't claim to have deposited, bet or withdrawn at these sites. Ratings come from published odds and pricing, market coverage, bonus terms read in full including rollover and minimum odds, stated banking options and payout limits, security and reputation, track record of paying, customer support responsiveness and mobile experience. Commercial relationships don't buy position, and every sportsbook we rank gets at least one stated drawback. If you think a rating is wrong, email the reasoning and we'll look again.

Legal standing, eligibility and the caveats we can't waive

Offshore sportsbooks are licensed in their home jurisdictions, not by any US authority. Accepting US customers is not the same as being authorized to serve them. Some states have legal, regulated online sports betting overseen by a state gaming commission or board; many don't; a few restrict online gambling outright. The rules differ state by state and change. Treat everything here as general information and consult a qualified attorney or tax professional about your own situation — we can't give legal or tax advice by email, and we won't try.

Practical consequences worth repeating: no US player protections apply, no state regulator will arbitrate a dispute, and there's a real risk an offshore sportsbook delays or refuses payment. Responsible gambling and self-exclusion tools at these sites are often thinner than what regulated US operators must provide. Only stake money you can afford to lose, don't bet to recover losses, and if it stops being entertainment, step away and call 1-800-GAMBLER.

Before you write

Two things resolve most inquiries without an email: the operator's own bonus terms page, and its cashier limits. If you've checked both and something still doesn't match what we published, that's exactly the message we want. Send it to [email protected] with the date and the detail, and we'll come back to you.